Terms & Conditions – Drezola

Welcome to Drezola. These Terms & Conditions govern your access to and use of our website https://drezola.com. By visiting, browsing, or making a purchase on our website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.

1. General Information

Drezola is an online platform offering fashion and lifestyle products including men’s and women’s clothing, watches, cosmetic products, and artificial jewellery. These Terms & Conditions apply to all users of the website, including browsers, customers, and contributors of content.

We reserve the right to update, change, or replace any part of these Terms & Conditions at any time without prior notice. It is your responsibility to review this page periodically for changes.

2. Eligibility to Use the Website

By using this website, you confirm that:

You are at least 18 years of age or accessing the website under the supervision of a legal guardian.
You are legally capable of entering into a binding agreement under applicable laws.
The information provided by you is accurate, complete, and current.

3. Products & Pricing

All products displayed on Drezola are subject to availability. We make every effort to display accurate product descriptions, images, and prices. However, we do not guarantee that all product details are free from errors.

Prices are subject to change without prior notice. In case of any pricing or listing error, Drezola reserves the right to cancel the order and refund the paid amount.

4. Orders & Payments

Placing an order on Drezola constitutes an offer to purchase a product. Orders are confirmed only after successful payment and order confirmation.

All payments are processed through secure third-party payment gateways. Drezola does not store any sensitive payment information such as card details, CVV numbers, or banking passwords.

We reserve the right to cancel or refuse any order if:

Payment is not successfully completed
Incorrect or incomplete information is provided
Fraudulent or suspicious activity is detected

5. Shipping & Delivery

Delivery timelines mentioned on the website are estimated and may vary depending on location, courier partner, or unforeseen circumstances. Drezola is not responsible for delays caused by third-party logistics providers.

Ownership and risk of loss of products pass to the customer upon delivery.

6. Cancellation, Returns & Refunds

Order cancellation, return, and refund requests are governed by our Refund & Cancellation Policy, available on our website. Customers are advised to read the policy carefully before placing an order.

Drezola reserves the right to approve or reject refund requests based on product condition and policy guidelines.

7. User Responsibilities

By using this website, you agree:

Not to misuse the website or engage in unlawful activities
Not to provide false or misleading information
Not to attempt unauthorized access to the website or its systems

Any violation may result in suspension or termination of access without notice.

8. Intellectual Property

All content on Drezola, including logos, images, text, designs, and graphics, is the intellectual property of Drezola and is protected by applicable copyright and trademark laws. Unauthorized use, reproduction, or distribution is strictly prohibited.

9. Limitation of Liability

Drezola shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our liability, if any, shall be limited to the amount paid by the customer for the product.

10. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India